Refund policy
We want you to absolutely love your wig! To help ensure you're happy with your purchase, please take a moment to read our detailed product descriptions, use our measurement guidelines, and feel free to ask any additional questions before ordering. This will help avoid any potential dissatisfaction, as well as the need for refunds or exchanges.
Exchanges and Refunds
Products may be returned for an exchange or store credit within 30 days of purchase under certain conditions.
Eligible Conditions for Exchange:
- Wrong Wig Size
- Wrong Color *Please note that custom color units are subject to variation and will not always be an exact replica for remakes.*
- Damaged, Defective, or Incorrect Product Received
Other reasons may be accepted at the discretion of The Pink Print Beauty.
Ineligible Conditions for Exchange:
- Lace has been cut, makeup/lace tint applied, or altered in any way
- Hair Extensions have been dyed, cut, or altered in any way
- Cap has been dyed, cut, or altered in any way
- Missing original packaging/box
Returns
Returns will be processed after products are officially back in possession of The Pink Print Beauty.
Products must be returned in original packaging with lace intact, wig tag applied, and the product must not be altered in any way.
Refunds
When applicable, returns and exchanges are more favorable due to the nature of our products. Refunds be granted at the discretion of the business owner.
Automatic refunds will be issued if:
- Order is cancelled by The Pink Print Beauty
- One or more items were sold out after your order is processed.